Wisp.Ltd ("us", "we", or "our") operates the wisp.me.uk website (the "Service"). We collect and process certain personal information or data (“Personal Information”) about you when you use the Service. This page informs you of our policies with regard to the processing of Personal Information when you use our Service.

 

We will not process your Personal Information except as described in this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at wisp.me.uk.

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. For the purpose of currently applicable data protection law (in the UK, this means the Data Protection Act 1998 up to 25 May 2018, and the European General Data Protection Regulation (“GDPR”) after that date, together with all subordinate laws, as amended or replaced (“Data Protection Law”).

 

What data do we collect?

 

Personal identification information (Name, email address, mailing address)

 

How do we collect your data?

 

You directly provide WISP with most of the data we collect. We collect data and process data when you:

 

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback via email.

• Use or view our website via your browser’s cookies.

• Subscribe to our mailing list

 

How will we use your data?

 

WISP collects your data so that we can:

 

• Process your order and manage your account

• Email you with special offers on products and services we think you might like.

 

When WISP processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

 

WISP securely stores your data at 4th Floor Clerk's Well House 20 Britton Street, London, EC1M 5UA

 

WISP will keep your name, email address and address for three years. Once this time period has expired, we will delete your data automatically.

 

Marketing

 

WISP would like to send you information about products and services of ours that we think you might like.

 

If you have agreed to receive marketing, you may always opt out at a later date.

 

You have the right at any time to stop WISP from contacting you for marketing purposes or giving your data to other members of the WISP team.

 

If you no longer wish to be contacted for marketing purposes, please click here.

 

What are your data protection rights?

 

WISP would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access – You have the right to request WISP for copies of your personal data. We may charge you a small fee for this service.

 

The right to rectification – You have the right to request that WISP correct any information you believe is inaccurate. You also have the right to request WISP to complete the information you believe is incomplete.

 

The right to erasure – You have the right to request that WISP erase your personal data, under certain conditions.

 

The right to restrict processing – You have the right to request that WISP restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to WISP’s processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that WISP transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@wisp.me.uk

 

Cookies

 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

 

For further information, visit allaboutcookies.org.

 

How do we use cookies?

 

WISP uses cookies in a range of ways to improve your experience on our website, including:

 

• Keeping you signed in

• Understanding how you use our website

 

What types of cookies do we use?

 

There are a number of different types of cookies, however, our website uses:

 

• Functionality – WISP uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

 

How to manage cookies

 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

 

The WISP website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

 

WISP keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5th June 2019.

 

How to contact us

 

If you have any questions about WISP’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email us at: info@wisp.me.uk